Join as a pharmacy

Connect your customers to a registered doctor on video from your counter. You need a valid retail drug licence (Form 20/21) and a registered pharmacist. Verification by the state team usually takes a working day.

1 · The business

Trade name (on the board) *

Legal name (as on licence)

Owner name *

Owner mobile *

Shop address *

Landline

PIN code *The district is found from the PIN.

District *Correct it here if the PIN points to the wrong district.

Opening hours, Mon–Sat

Sunday

GPS location (optional)

Helps patients find you; taken from this device if you tap.

2 · Licences

Retail drug licence no. — Form 20 *

Form 21 no.

Issuing authority *

Licence valid to *

GSTIN

Registered pharmacist

Name *

State Pharmacy Council registration no. *

Council *

Registration valid to

3 · Owner login

Owner email (login id) *

Password *At least 8 characters.

Repeat password *

4 · Agreement

InstaPraxis Setu pharmacy agreement — version 1.0 (summary)

You connect patients who are present at your counter to a registered doctor on the Setu network. You confirm the patient's identity and record their consent before each consultation. You see only the patient's registration details and the prescription written in that visit, for a limited time; you never see other records.

Consultations are charged to your pharmacy at the rate card for your state and invoiced monthly, payable within the stated due days. An overdue invoice may put the account on hold (urgent consultations continue). Any fee you collect from the patient is capped by the state and shown to the patient.

The prescription belongs to the patient, who may buy the medicines anywhere. Dispensing against a Setu prescription must follow the Drugs and Cosmetics Rules, including Schedule H1 records. Licence expiry suspends new consultations until updated. Misuse of patient lookups (looking up people who are not present) ends the agreement.

I have read the agreement and the rate card and I accept them on behalf of the pharmacy.

5 · Documents

Your application is in. Upload the documents the state team checks (PDF or photo, up to 10 MB each). You can also do this later from Settings.

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