InstaPraxisSETU
InstaPraxisSETU
Setu connects registered pharmacies across India to duty doctors by video. The patient gets a valid, verifiable prescription on the spot — and a health record with AI screening tools for life.
No app to download, no OTP, no payment at the counter. The only thing the patient has to do is agree.
The pharmacist enters a mobile number or email. Known patients and their family appear at once; new patients are registered on the spot, even without a phone or email.
Each district has duty doctors on a roster. The free doctor who has waited longest takes the call; busy districts overflow to the state and national pools.
Counter tablet or laptop, built for weak 4G: automatic quality step-down, audio fallback and a reconnect window if the line drops.
Generic names first, the doctor's registration and electronic signature, a QR code anyone can scan to verify, and the telemedicine medicine rules enforced in the editor.
Serve every customer lawfully instead of turning them away.
Each consultation is added to your Setu account. Your dashboard shows what is due, and you pay online when the monthly invoice comes.
Dispensing register and Schedule H1 register are filled automatically from what you dispense.
You see what you need for this visit — the patient's details and the prescription written now — and nothing else. Every lookup is logged.
An Android tablet or a laptop with a webcam, a printer (A4, A5 or 80 mm thermal) and a 2 Mbps connection.
Scheduled duty, full clinical tooling, transparent pay.
Choose your hours, your state and districts; patients ring your Duty Console one at a time. Two missed rings and you are simply set to Away.
Pre-visit brief with vitals and photos, the AI scribe for Indian languages, safety checks and the differential panel — the same editor InstaPraxis doctors use.
You are assigned automatically, paid by the platform at a fixed rate, and never see a pharmacy's stock. The prescription is the patient's.
Per consultation and per duty hour, with monthly statements.
Sign in with your mobile, email or Setu ID and the password on your first prescription. Consult a doctor from home, run AI health scans, and keep every prescription in one place.
No. The prescription is yours. It names medicines generically and can be used at any pharmacy; the QR code lets any chemist verify it.
Yes. Every Setu doctor is verified against the medical register before going on duty, and the registration number and council print on every prescription.
Your registration details, the people on your login, and the prescription written in this visit. Not your earlier prescriptions, scans or reports. You can see who looked at your record from your portal.
The call steps down to a lower quality, then to audio only if needed. If the line drops, both sides have three minutes to reconnect before you go back to the front of the queue.
Setu follows the Telemedicine Practice Guidelines 2020: some medicines need a video consultation, some only a follow-up with the same doctor, and Schedule X and narcotic medicines are never prescribed online.